Supports T2's broad investor base through day-to-day services, including serving as a first point of contact for inbound inquiries and helping ensure investor records, communications, and transactional requests are handled timely and accurately. Works closely with T2’s third party Transfer Agent, Fund Administrator, and internal teams to keep investors and financial advisors well informed.

ESSENTIAL FUNCTIONS

Investor Communications & Support

• Respond to inbound investor inquiries and direct them to the appropriate team member(s).
• Promptly facilitate effective communication and delivery of requested materials for T2 investors and financial advisors.
• Assist with distribution of investor communications, including letters, reports, and distribution notices.

Investor Onboarding, Records & Transactions

• Review documentation from new investors for accuracy, completeness, and follow up as needed.
• Maintain and update investor records in T2’s CRM and investor portal.
• Liaise with T2’s Transfer Agent, Fund Administrator, and Portal Administrator to process investor transactional items, including transfers and redemptions.
• Review investor transactions for accuracy.

Administration & Other Duties

• Assist with general office-related tasks as needed.
• Perform other duties and special projects as assigned.

SKILLS & QUALIFICATIONS

• Associate degree or higher
• 0–2 years of professional experience; recent graduates are encouraged to apply
• Especially strong communication and organizational skills
• Ability to build rapport and establish trust with investors
• Ability to provide excellent customer service and ensure investor satisfaction
• Strong attention to detail and accuracy in written communications
• Prior experience in real estate, private equity, or client services is a plus, but not required
• Proficient in office software, including Microsoft Office Suite and CRM software, with the ability to quickly learn and adapt to new technologies

PHYSICAL REQUIREMENTS

• Ability to sit or stand at a workstation for extended periods.
• Frequent use of a computer, keyboard, and phone for daily tasks.

WORKING CONDITIONS

• Location: office-based at T2's Wheaton, IL headquarters.
• Status: flexible; position can be structured as Full-Time or Part-Time (25-40 hours per week)
• Hours: Standard business hours, Monday through Friday; occasional additional hours during peak reporting periods (e.g., quarter-end, capital calls, distributions).

KEY PERFORMANCE INDICATORS

• Average response time to investor inquiries and requests.
• Accuracy rate on investor records, transfers, and redemption processing.
• Turnaround time for new investor onboarding documentation review.
• Timeliness of investor communications and distribution notices against target delivery windows.
• Error rate identified during investor statement spot checks.
• Investor and advisor satisfaction feedback.

ABOUT T2 CAPITAL MANAGEMENT: T2 is a growing, opportunistic, privately held real estate investment firm with offices in Atlanta, Nashville and suburban Chicago [Wheaton (HQ)]. Since commencing operations in 2011, T2 has deployed $1.9+ billion across various investment strategies and currently has gross AUM of $1.65+ billion. The existing portfolio consists of positions across the capital stack to facilitate light value-add, extensive rehab, as well as ground-up construction projects among select property types and geographies across the United States. See T2investments.com.

Notice Regarding the Use of Artificial Intelligence

T2 Capital Management may utilize artificial intelligence (AI) tools to assist with certain employment-related activities, including recruitment, hiring, interview scheduling, performance reviews, and training. These tools are used to help our team organize, research, draft, and summarize information—which may include the use of AI automated notetakers to record and summarize candidate interviews.

AI tools are never used to make final employment decisions or to automatically exclude any applicant from consideration. Every application and decision is reviewed and made by a qualified member of our team. T2 Capital Management does not use AI to discriminate on the basis of any protected class, nor do we use geographic proxies (such as ZIP codes) in evaluation.

If you have questions about our use of AI during the application or employment process, please contact Human Resources.

ESSENTIAL FUNCTIONS
All Tracks

• Produce accurate, well-organized work product in Excel, Word, PowerPoint, and Adobe Acrobat, and check it before it leaves your hands.
• Maintain files, data rooms, trackers, and naming conventions to team standards, and follow up on outstanding items with internal team, vendors, and counterparties.
• Communicate progress and obstacles early; ask questions rather than guessing.
• Apply approved AI tools to research, analysis, and production to improve efficiency and quality.
• Handle confidential information with discretion, and perform other duties as assigned.

Investments & Underwriting Track

• Build and maintain cash flow models for prospective equity and debt investments.
• Spread borrower and property financials and calculate key credit metrics for team review.
• Conduct market research on trends, comparables, and pricing across target markets.
• Prepare materials for investment committee memoranda and investor packages, and support transaction due diligence.
• Maintain pipeline records, databases, and closing checklists.

Accounting Track

• Support the month-end close across managed properties and corporate entities, including journal entries, accruals, and reconciliations.
• Assist with accounts payable and vendor processing.
• Reconcile resident and tenant ledgers and support delinquency reporting with property teams.
• Help prepare property-level financial statements, budget-to-actual variance analyses, and owner reporting packages.
• Support audit, tax, and year-end requests, and work within the firm's accounting and payables systems.

Property Management Track

• Support the Director of Property Management in monitoring operational and financial performance across the managed portfolio.
• Assist with property budget preparation, financial reporting, and budget-to-actual variance analysis.
• Build and maintain portfolio performance reporting on occupancy, leasing, delinquency, and expenses, and flag properties trending off plan.
• Help document property management policies and procedures and support compliance tracking.
• Conduct market research and rent comparable analysis to support pricing recommendations.
• Prepare owner and asset management reporting packages and meeting materials.
• Assist with periodic property visits, translating on-site observations into portfolio-level reporting.

SKILLS & QUALIFICATIONS

• Rising senior pursuing a Bachelor's degree, or a recent graduate, in Finance, Real Estate, Accounting, Economics, Business, Marketing, or a related field.
• Strong Microsoft Excel skills, including comfort building and auditing formulas, and the ability to pick up modeling and reporting conventions quickly.
• Proficiency in Word, PowerPoint, Outlook, and Adobe Acrobat.
• Exceptional attention to detail and strong organizational skills.
• Clear, concise written and verbal communication, and the poise to interact professionally others.
• Discretion with confidential information.
• Knowledge of AI tools and an interest in applying them to daily work.
• A self-starter who asks questions early, takes direct feedback well, and follows through.

WORKING CONDITIONS

• Office-based at T2's Wheaton, IL headquarters; the Property Management track is corporate-based, with periodic travel to managed properties.
• Approximately ten weeks, full-time at 40 hours per week, May through August 2027. Exact dates are set with the intern's academic calendar in mind.
• Non-exempt position. All hours must be recorded accurately; hours over 40 in a workweek require advance written approval and are paid at the applicable overtime rate.
• Standard business hours, Monday through Friday, with occasional additional hours during peak periods.
• Temporary position; no benefits eligibility. Housing and relocation are not provided.

KEY PERFORMANCE INDICATORS

• Accuracy of work product, measured by the volume of corrections required on review.
• Completeness of files, checklists, and records at handoff, and timeliness against deadlines.
• Responsiveness and professionalism in communication with internal and external parties. Quality of the end-of-term project, and growth in independence across the term.

Notice Regarding the Use of Artificial Intelligence

T2 Capital Management may utilize artificial intelligence (AI) tools to assist with certain employment-related activities, including recruitment, hiring, interview scheduling, performance reviews, and training. These tools are used to help our team organize, research, draft, and summarize information—which may include the use of AI automated notetakers to record and summarize candidate interviews.

AI tools are never used to make final employment decisions or to automatically exclude any applicant from consideration. Every application and decision is reviewed and made by a qualified member of our team. T2 Capital Management does not use AI to discriminate on the basis of any protected class, nor do we use geographic proxies (such as ZIP codes) in evaluation.

If you have questions about our use of AI during the application or employment process, please contact Human Resources.